Sherbet Privacy Policy

Last Updated: 05 September 2023

This Privacy Policy describes how Sherbet Cafe and Bake Shop (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website [www.sherbetbakeshop.au] (the “Website”) and make purchases through our online store. By accessing or using the Website and making purchases, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

– Name
– Email address
– Phone number
– Any other information you provide

1.2 Payment Information

When you make a purchase through our online store, our third party payment processor will collect payment information, including:

– Credit card or debit card number
– Payment method details

1.3 Usage Information

We may automatically collect certain information about your use of the Website, including:

– Internet Protocol (IP) address
– Browser type and version
– Pages you visit
– Time and date of your visit
– Referring/exit pages
– Clickstream data
– Other usage data

1.4 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with the Website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

– To provide, maintain, and improve the Website and online store.
– To process and fulfill orders and payments.
– To respond to your inquiries, comments, or requests.
– To send promotional materials, newsletters, or updates with your consent.
– To analyze and understand how users interact with the Website.
– To detect, prevent, and address technical issues or security concerns.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

– With payment processing providers to facilitate secure transactions.
– With service providers and contractors who assist us in the operation of the Website and online store.
– To comply with legal obligations or protect our rights.
– In connection with a merger, sale, or asset transfer.

4. Your Choices

You may have certain rights and choices regarding your personal information, including:

– Access and Correction: You can request access to or correction of your personal information.
– Opt-Out: You can opt-out of receiving promotional emails from us.
– Do Not Track: The Website does not respond to “Do Not Track” signals.

5. Security

We use reasonable measures to protect your personal information and payment data from unauthorized access, disclosure, or destruction. Payment information is securely processed by our third-party payment provider.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and the revised policy will be effective when posted on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at enquiries@sherbetbakeshop.au.